Returns & Exchanges
KÖNIG GALERIE offers a 14-day return period for all fashion items and accessories, provided they are in their original, unworn condition with all tags attached. We strive to make the return process as seamless as the acquisition of a new piece of wearable art.
Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Secure Packaging
Carefully place the items in their original designer packaging to ensure they are protected against damage during transit.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our quality control team verifies the condition of the return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing